User impact: Users may be unable to create a new email template or insert dynamic text.

More Info: Users can create new email templates by performing the following steps:
1. Click on the settings icon
2. Choose “Personalization Settings”
3. Select the email templates tab and click the “New” button.

In order to insert dynamic text, users may use the dynamic text syntax instead of the button. An example format of the dynamic text syntax:
{!entityLogicalName: fieldLogicalName;}

In the following example, the case entity logicalName is “incident.” The title filed inside the case entity logicalName is “title.” The resulting format would be:
{!incident:title;}

This will work for both custom entities and out-of-box entities. For more information on dynamic text, please visit: learn.microsoft.com/power-apps/user/email-dynamic-text

Current Status: Testing and validations of the hotfix have been completed. We are now finalizing the deployment schedule and are preparing for deployment.

Next Update: Tuesday, March 4, 2025, at 1:30 PM UTC