User impact: Users may be missing a certain filter option and user details in Microsoft Planner.

More info: Users can’t use the “Filter by keyword” option when accessing Microsoft Planner from Microsoft Teams. Additionally, users’ profile pictures and initials are not always shown on Basic Microsoft Planner tasks or when assigning tasks to users.

The user detail impact may affect users leveraging any Microsoft Planner access method, including Planner on the web or Microsoft Planner within Microsoft Teams.

Current status: We’ve identified that some configuration changes contained within a recent regularly scheduled service update intended to improve the user experience are resulting in impact. We’ve taken action to roll back the offending changes throughout the affected environment and anticipate this process will complete by the time of our next scheduled update, at which point we’ll test to confirm impact is fully remediated.

Scope of impact: Users serviced by the affected portions of infrastructure utilizing Microsoft Planner for the involved scenarios may be impacted.

Start time: Monday, February 24, 2025, at 8:00 AM UTC

Root cause: Some configuration changes contained within a recent regularly scheduled service update intended to improve the user experience are resulting in impact.

Next update by: Saturday, March 1, 2025, at 2:30 AM UTC