| MC1056946 | Dynamics 365 Contact Center C Manage routing rules in bulk |
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| Classification | stayInformed |
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| Last Updated | 04/16/2025 22:34:37 |
| Start Time | 04/16/2025 22:32:20 |
| End Time | 05/16/2025 22:32:20 |
| Message Content | We are launching the manage routing rules in bulk feature for Dynamics 365 Contact Center. This feature grants administrators the ability to create templates for common routing rules, which can then be applied to queues and workstreams. This feature will reach general availability on April 18, 2025.
How does this affect me? This feature allows the creation of templated rulesets for routing configurations such as prioritization, assignment, and work classification. Apply these templates directly when setting up rulesets in a queue or workstream. Administrators can manage and publish updates to these templates globally, ensuring consistent rules across all queues and workstreams. What action do I need to take? This message is for awareness and no action is required. If you would like more information on this feature, please visit Manage template rulesets. |
| Machine Translation | Dynamics 365 Contact Center のル`ティング ル`ルの一括管理C能を_始します。このC能により、管理者は一般的なル`ティング ル`ルのテンプレ`トを作成し、キュ`や作Iストリ`ムにm用することができます。このC能は、2025 年 4 月 18 日に一般提供_始されます。
これにはどのような影がありますか? どのようなが必要ですか? このC能のについては、 テンプレ`ト ル`ルセットの管理をごEください。 |