| EX1056704 | Exchange Online | Admins may be unable to utilize the Exchange admin center and are returned a 503 error |
|---|
| Status | serviceDegradation |
|---|---|
| Classification | advisory |
| User Impact | Admins may be unable to utilize the Exchange admin center and are returned a 503 error. |
| Last Updated | 04/23/2025 17:17:46 |
| Start Time | 04/02/2025 04:29:00 |
| End Time | |
| Latest Message | Title: Admins may be unable to utilize the Exchange admin center and are returned a 503 error
User impact: Admins may be unable to utilize the Exchange admin center and are returned a 503 error. More info: Within the provided HTTP Archive (HAR) trace, the error message states “Parsing of Response Content Failed in Api OperationsParsing of Response Content Failed in Api Operations” When attempting to complete operations in the Exchange admin center, users are returned a 503 “Service Unavailable” error. Current status: We’ve confirmed that all functions within the Exchange admin center could be impacted and we’ve updated the “Title”, “User impact” and “More info” sections of this communication to reflect our new understanding of the impact scenario. We’re analyzing Admin API failures on a subset of directory and authentication service infrastructure, along with recent updates pertaining to the Exchange admin center, to better understand why 503 errors are returned and what steps we can take to resolve the issue. Scope of impact: Any admin attempting to manage mailboxes in the Exchange admin center may be affected. Next update by: Wednesday, April 23, 2025, at 9:00 PM UTC |