| MC1066082 | Dynamics 365 Contact Center C Use improved outbound dialing with reduced latency |
|---|
| Classification | stayInformed |
|---|---|
| Last Updated | 05/01/2025 14:46:32 |
| Start Time | 05/01/2025 14:45:28 |
| End Time | 06/01/2025 14:45:28 |
| Message Content | We are announcing the ability to use improved outbound dialing with reduced latency for service representatives in Dynamics 365 Contact Center. This feature will reach general availability on May 31, 2025.
How does this affect me? With this feature, service representatives will no longer need to wait for a session to be created before they can place an outbound call. The latest UI updates ensure representatives have all the customer-related information in one place that adheres to an intuitive user flow. What do I need to do to prepare? This message is for awareness and no action is required. |
| Machine Translation | Dynamics 365 Contact Center のサ`ビス担当者が、W延を短sして改善されたアウトバウンド ダイヤルを使用するC能をk表します。このC能は、2025 年 5 月 31 日に一般提供_始されます。
これにはどのような影がありますか? 浃工毪摔虾韦颏工氡匾辘蓼工? |