| MC1088700 | Dynamics 365 Customer Service – Information regarding the end of support for legacy Conversation Topics |
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| Classification | stayInformed |
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| Last Updated | 06/16/2025 21:09:09 |
| Start Time | 06/05/2025 21:57:00 |
| End Time | 08/31/2025 21:57:00 |
| Message Content | Starting June 20, 2025, we will be deprecating the legacy version of Case and Conversation Topics features in Dynamics 365 Customer Service and Dynamics 365 Contact Center. This feature will reach the end of support on June 20, 2025.
How does this affect me? After August 31, 2025, this feature will be removed, and users will no longer be able to utilize it in Dynamics 365 Customer Service and Dynamics 365 Contact Center. What action do I need to take? This message is for awareness and no action is required. |
| Machine Translation | 2025 年 6 月 20 日以降、Dynamics 365 Customer Service および Dynamics 365 Contact Center のサポート 案件 および 会話トピック 機能の旧バージョンを廃止します。この機能は、2025 年 6 月 20 日にサポートが終了します。
これにはどのような影響がありますか? どのような対応が必要ですか? |