User impact: Users may be unable to utilize the flag feature in Item view in Outlook on the web.

Final status: We’ve confirmed that the fix deployment is complete and determined via telemetry that this issue is resolved. Affected users may need to clear their cache and restart Outlook on the web to experience impact resolution. 

Scope of impact: Any users attempting to utilize the flag feature in Item view in Outlook on the web were impacted.

Start time: Monday, April 17, 2023, at 3:00 PM UTC

End time: Tuesday, April 25, 2023, at 7:30 PM UTC

Root cause: A recent update to the flag feature in Outlook on the web contained a code regression, resulting in impact.

Next steps:
– We’re reviewing our validation and update procedures to detect and prevent issues like this prior to deployment in the future.

This is the final update for the event.