SHD / MC Checker

[serviceDegradation] MV1097445 | Microsoft Viva | Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page



MV1097445 | Microsoft Viva | Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page

Status serviceDegradation
Classification advisory
User Impact Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page.
Last Updated 01/21/2026 01:49:14
Start Time 02/06/2024 02:11:00
End Time
Latest Message Title: Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page

User impact: Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page.

More info: The error may occur specifically when using the “Promote to Viva Engage” feature.

To circumvent impact while the fix is in progress, users can copy the SharePoint page URL and start the post directly within Viva Engage.

Current status: During our process of initiating the deployment of the fix, we’ve identified an additional change to the code is needed in order to ensure it will successfully remediate impact without adversely impacting other aspects of the service. We’ve halted the deployment and are implementing the necessary change before proceeding with the deployment of the code fix. We expect the saturation will be complete, and the impact remediated by our next scheduled update.

Scope of impact: Users attempting to use the “Promote to Viva Engage” feature through a SharePoint Page may encounter errors in their endeavor to do so.

Start time: Thursday, February 6, 2025, at 2:11 PM UTC

Root cause: A conflict between two SharePoint web parts which render on the same page is resulting in impact.

Next update by: Wednesday, February 3, 2026, at 3:00 AM UTC