| IT549491 | Microsoft Intune | Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS |
|---|
| Status | serviceDegradation |
|---|---|
| Classification | advisory |
| User Impact | Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS. |
| Last Updated | 05/06/2023 05:49:15 |
| Start Time | 05/02/2023 22:37:58 |
| End Time | |
| Latest Message | Title: Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS
User impact: Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS. More info: Impact in specific scenarios are limited to Apple devices that take the Rapid Security Responses update iOS: 16.4.1 (a) and macOS: 13.3.1 (a) with an alpha “(a)” character in the OS. Examples of impact may include: – Admins can’t create new compliance policies to check for the new iOS update which has an “(a)” added to the version string. Existing policy checks are unaffected. (This item has now been remediated.) – Admins can’t create a policy to block conditional launches based on OS version with the character “(a)” for Mobile Application Management (MAM), is unable to check for the new version and can’t validate whether an application can launch or not. – Enrollment restriction policies may not work as intended with non-numerical character versions for Apple products. – Reports with build-specific values will report OS without the “(a)”. For Mobile Device Management (MDM) admins can use Intune update controls to set the required version to latest to get the security update. For Mobile Application Management (MAM), users should update to the latest version when possible while we continue to engineer supported solutions. For more details on the Rapid Security Response update mentioned above, please read the following article: support.apple.com/en-ca/guide/deployment/dep93ff7ea78/web Specifics for MDM Update controls – learn.microsoft.com/mem/intune/protect/software-updates-ios Current status: We’ve completed deployment of the fix for the compliance issues and admins can now specify the Apple Rapid Response Update for their respective platforms by using the build version in their compliance policies for minimum and maximum OS targeting. We’re continuing to develop the fix for the MAM issues and will provide a more accurate timeline for remediation once one becomes available. Scope of impact: This issue affects any admin attempting to perform the actions outlined in the More info section of this update. Start time: Monday, May 1, 2023, at 12:00 AM UTC Root cause: Apple recently introduced a change to how their versions are specified, causing a need to change how our originally supported processes work in relation to iOS/iPadOS, and macOS. Next update by: Monday, May 8, 2023, at 5:30 PM UTC |