SHD / MC Checker

[serviceRestored] MV1097445 | Microsoft Viva | Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page



MV1097445 | Microsoft Viva | Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page

Status serviceRestored
Classification advisory
User Impact Users may have encountered errors when creating a post in Microsoft Viva Engage directly from a SharePoint page.
Last Updated 02/04/2026 02:51:30
Start Time 02/06/2024 02:11:00
End Time 02/03/2026 07:00:00
Latest Message Title: Users may encounter errors when attempting to create a post in Microsoft Viva Engage directly from a SharePoint page

User impact: Users may have encountered errors when creating a post in Microsoft Viva Engage directly from a SharePoint page.

More info: The error may have occurred specifically when using the “Promote to Viva Engage” feature.

To circumvent impact while the fix was in progress, users could have copied the SharePoint page URL and started the post directly within Viva Engage.

Final status: We’ve completed the additional changes and proceeded with the deployment of the code fix. After allowing time for the deployment to complete and for the fix to fully saturate, we’ve confirmed that impact has now been resolved.

Scope of impact: Users attempting to use the “Promote to Viva Engage” feature through a SharePoint Page may have encountered errors in their endeavor to do so.

Start time: Thursday, February 6, 2025, at 2:11 PM UTC

End time: Tuesday, February 3, 2026, at 7:00 AM UTC

Root cause: A conflict between two SharePoint web parts which render on the same page was resulting in impact.

Next steps:
– We’re working to make additional changes to our service to provide additional support and harden our infrastructure to help prevent similar issues from occurring again in the future.

This is the final update for the event.