User impact: Admins may have been unable to edit or update communications configurations in Microsoft Viva Glint.

More info: The Viva Glint Communications page became unresponsive when attempting to edit survey email templates (Invite / Reminder). The page remained in a loading state and eventually showed “Page not responding”.

Final status: We’ve identified that a recent code change intended to update service functionality resulted in the communications editor becoming unresponsive when admins attempted to edit email templates. To remediate this, we’ve reverted the offending change and after monitoring the service, we’ve verified that this action has successfully resolved the problem.

Scope of impact: Impact was specific to some users who were served through the affected infrastructure and attempted to edit or update communications configurations in Microsoft Viva Glint.

Start time: Thursday, February 12, 2026, at 10:30 PM UTC

End time: Friday, February 13, 2026, at 5:30 PM UTC

Root cause: A recent code change intended to update service functionality resulted in the communications editor becoming unresponsive when admins attempted to edit email templates.

Next steps:
– We’re investigating why the recent code change intended to update service functionality resulted in the communications editor becoming unresponsive when admins attempted to edit email templates to prevent this problem from happening again in the future.

This is the final update for the event.