SHD / MC Checker

[serviceDegradation] SP1242132 | SharePoint Online | Some admins may be unable to access the SharePoint Online admin center



SP1242132 | SharePoint Online | Some admins may be unable to access the SharePoint Online admin center

Status serviceDegradation
Classification incident
User Impact Admins may be unable to access the SharePoint Online admin center.
Last Updated 03/02/2026 19:12:42
Start Time 03/02/2026 03:26:49
End Time
Latest Message Title: Some admins may be unable to access the SharePoint Online admin center

User impact: Admins may be unable to access the SharePoint Online admin center.

More info: Additionally, the top navigation suite bar (app launcher, search, and settings) doesn’t load across SharePoint Online sites for any users.

When attempting to access the SharePoint Online admin center, admins may see the following error message:
“Sorry, something went wrong.”

Technical details of the error may reference an application initialization error.

Current status: We’ve identified a recent service update to the SharePoint Online service infrastructure that we suspect may be causing the impact. While we prepare our configuration change for deployment, we’ve re-deployed a known healthy version of the SharePoint Online service as a potential remediation action to address the suspected issue with the aforementioned service update. We’re testing with a subset of affected users to determine if the redeployment action has had any effect in restoring service functionality.

Scope of impact: Some admins or users attempting to access the SharePoint Online admin center or sites may be impacted, and are returned an error message stating “Sorry, something went wrong.” This information may be updated as our investigation continues.

Start time: Tuesday, February 24, 2026, at 3:30 PM UTC

Next update by: Tuesday, March 3, 2026, at 7:00 AM UTC