SHD / MC Checker

[serviceDegradation] MO1282907 | Microsoft 365 suite | Users may see a delay in certain reports in the Microsoft 365 admin center



MO1282907 | Microsoft 365 suite | Users may see a delay in certain reports in the Microsoft 365 admin center

Status serviceDegradation
Classification advisory
User Impact Users may see a delay in certain reports in the Microsoft 365 admin center.
Last Updated 04/17/2026 19:08:16
Start Time 04/17/2026 00:00:00
End Time
Latest Message Title: Users may see a delay in certain reports in the Microsoft 365 admin center

User impact: Users may see a delay in certain reports in the Microsoft 365 admin center.

More info: The following reports are delayed and may not be fresh including:
– Copilot usage [Restored]
– Copilot chat usage [Restored]
– Exchange Store 
– Group Activity 
– Teams Team

Current status: The delays affecting the reports for Copilot and Copilot chat usage have been addressed. We’ll continue to monitor the backlog of data used to populate the other affected reports with the most up-to-date data to ensure it’s processed as expected, and that all reports return to a healthy state.

Scope of impact: Any user located in the North America, Europe, or Asia-Pacific regions may be affected by this issue and may see a delay in certain reports in the Microsoft 365 admin center. This section may be updated as our investigation continues.

Start time: Friday, April 17, 2026, at 12:00 AM UTC

Root cause: A portion of infrastructure that is required for and the Microsoft 365 admin center reporting relies upon encountered a processing issue, leading to delays and impact.

Next update by: Saturday, April 18, 2026, at 7:00 PM UTC