User impact: Users may have been unable to view analytics for SharePoint Online sites.

More info: Specifically, when attempting to view site analytics data, the page rendered but analytics data may not have been populated.

Final status: After completing our rollback of the impacting configuration change, we’ve confirmed through service health telemetry that errors associated with impact have ceased and the issue is fully remediated.

Scope of impact: This issue may have affected any user attempting to view analytics for SharePoint Online sites.

Start time: Friday, April 24, 2026, at 12:30 PM UTC

End time: Wednesday, April 29, 2026, at 7:30 PM UTC

Root cause: A recent configuration change has introduced an error in the code, resulting in impact.

Next steps: We’re reviewing our change testing and validation procedures to identify how impact was missed and better prevent similar future occurrences. 

This is the final update for this event.