SHD / MC Checker

[serviceDegradation] MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online



MO1297751 | Microsoft 365 suite | Some users may not receive results when performing searches in SharePoint Online

Status serviceDegradation
Classification incident
User Impact Users may not receive results when performing searches in SharePoint Online.
Last Updated 05/01/2026 22:29:01
Start Time 05/01/2026 17:31:58
End Time
Latest Message Title: Some users may not receive results when performing searches in SharePoint Online

User impact: Users may not receive results when performing searches in SharePoint Online.

Current status: We’ve identified higher than expected resource usage in the affected environment that is preventing SharePoint Online from providing search results. We’re considering methods of rebalancing traffic across alternate infrastructure as a potential means of remediating impact while we investigate the source of this high resource usage.

Scope of impact: Any users attempting searches in SharePoint Online may not receive results.

Next update by: Saturday, May 2, 2026, at 1:30 AM UTC

Machine Translation タイトル:一部のユーザーはSharePoint Onlineでの検索時に結果を受け取れない場合があります

ユーザーへの影響:SharePoint Onlineで検索を行う際に結果が得られない場合があります。

現状:影響を受けた環境で予想以上のリソース使用量を特定し、SharePoint Onlineが検索結果を提供できない原因となっています。私たちは、この高いリソース使用の原因を調査しながら、影響を補正する手段として、代替インフラ間のトラフィックの再バランス調整を検討しています。

影響範囲:SharePoint Onlineで検索を試みるユーザーは結果を受け取れない場合があります。

次回更新:2026年5月2日(土)午前1時30分 UTC