SHD / MC Checker

[serviceDegradation] DZ1299600 | Microsoft Defender XDR | Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates



DZ1299600 | Microsoft Defender XDR | Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates

Status serviceDegradation
Classification incident
User Impact Users may receive false positive alerts from Defender Antivirus and see legitimate files or certificates quarantined.
Last Updated 05/03/2026 17:35:47
Start Time 05/03/2026 16:11:06
End Time
Latest Message Title: Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates

User impact: Users may receive false positive alerts from Defender Antivirus and see legitimate files or certificates quarantined.

More info: Users may have received an alert in Microsoft Defender Antivirus notifying them of the following alert:
“‘Cerdigent’ high-severity malware was detected
Malware: Trojan:Win32/Cerdigent.A!dha”

Affected users should update to Security Intelligence Version 1.449.430.0 or a later version to remediate impact.

Current status: We continue to encourage users to upgrade to the new version of Microsoft Defender Antivirus Security Intelligence (Version 1.449.430.0), which contains a hotfix to remediate the erroneous alerts. In parallel, we’re developing a solution to restore files and certificates that were incorrectly quarantined due to the alerts.

Scope of impact: Some users may receive alerts in Microsoft Defender for Antivirus notifying them of false positive alerts for specific certificates. This section may be updated as the investigation progresses.

Start time: Sunday, May 03, 2026, at 9:14 AM UTC

Root cause: A detection logic issue in a recent Security Intelligence update caused legitimate files or certificates to be incorrectly identified as “Trojan:Win32/Cerdigent.A!dha.”

Next update by: Sunday, May 03, 2026, at 7:30 PM UTC