SHD / MC Checker

[serviceDegradation] DZ1299600 | Microsoft Defender XDR | Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates



DZ1299600 | Microsoft Defender XDR | Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates

Status serviceDegradation
Classification incident
User Impact Users may receive false positive alerts from Defender Antivirus and see legitimate files or certificates quarantined.
Last Updated 05/03/2026 21:36:13
Start Time 05/03/2026 08:52:00
End Time
Latest Message Title: Some users may receive false positive alerts from Microsoft Defender Antivirus for specific certificates

User impact: Users may receive false positive alerts from Defender Antivirus and see legitimate files or certificates quarantined.

More info: Users may have received an alert in Microsoft Defender Antivirus notifying them of the following alert:
“‘Cerdigent’ high-severity malware was detected
Malware: Trojan:Win32/Cerdigent.A!dha”

Affected users should update to Security Intelligence Version 1.449.430.0 or a later version to remediate impact.

Current status: Our service continues to remain healthy following our mitigative actions; we’ve confirmed that no new false positive alerts are being sent. Our workstream to recover quarantined files and certificates is ongoing; however, more investigation is required. We’re further analyzing the nature of quarantined files and certificates to determine our next steps.

Scope of impact: Some users may receive alerts in Microsoft Defender for Antivirus notifying them of false positive alerts for specific certificates.

Start time: Sunday, May 03, 2026, at 9:14 AM UTC

Root cause: A detection logic issue in a recent Security Intelligence update caused legitimate files or certificates to be incorrectly identified as “Trojan:Win32/Cerdigent.A!dha.”

Next update by: Monday, May 04, 2026, at 12:30 AM