SHD / MC Checker

[serviceDegradation] TM1423737 | Microsoft Teams | Mac users may see distorted content when sharing their full screen in Microsoft Teams meetings or recordings



TM1423737 | Microsoft Teams | Mac users may see distorted content when sharing their full screen in Microsoft Teams meetings or recordings

Status serviceDegradation
Classification advisory
User Impact Mac users may see distorted content when sharing their full screen in Microsoft Teams meetings or recordings.
Last Updated 07/13/2026 18:55:47
Start Time 07/09/2026 00:00:00
End Time
Latest Message Title: Mac users may see distorted content when sharing their full screen in Microsoft Teams meetings or recordings

User impact: Mac users may see distorted content when sharing their full screen in Microsoft Teams meetings or recordings.

More info: As a way to bypass impact, affected users may experience improvement by attempting any of the following methods:

– Share a specific application window instead of the entire screen.
– Adjust the display resolution to be at or below 1710 × 1112 (e.g., 1512 × 982).
– Utilizing the Teams web client, if available.

Impact is specific to Microsoft Teams MacOS client versions 26134.1610.4759.7759, 26149.1804.4788.5681, and 26163.407.4839.8659.

Current status: We’re continuing our efforts to assess and develop potential remediation strategies in order to correct the encoder distortion issue and remediate all impact.

Scope of impact: This issue may impact Microsoft Teams for Mac users on client versions 26134.1610.4759.7759, 26149.1804.4788.5681, and 26163.407.4839.8659 when attempting to share their full screen in Microsoft Teams meetings. This section may be updated as our investigation continues.

Root cause: The Microsoft Teams for Mac presentation encoder is producing distortion issues when encoding some non-aligned resolutions, which is resulting in impact.

Next update by: Monday, July 13, 2026, at 9:00 PM UTC