User impact: Admins may be unable to make changes to distribution lists in Exchange Online and receive an error.

More info: Affected admins may be unable to view, add, remove, or edit users associated with distribution lists in Exchange Online and receiving the following error message:

“You don’t have permission to access this page or perform this action”.

This issue affects both the Exchange admin center and the Microsoft 365 admin center.

As a workaround, affected admins can use the Exchange Online PowerShell cmdlet “Set-DistributionGroup” to manage distribution lists.

Current status: Our rollback of the offending service update is still ongoing across affected regions and is taking longer than initially anticipated. We’re discussing what actions we can take to expedite the rollback progress to remediate impact as soon as possible.

Scope of impact: Some admins attempting to modify Exchange Online distribution lists through the Microsoft 365 admin center or Exchange admin center that are served by the affected infrastructure in the West UK, West Europe, India, Southeast Asia, West Japan, or East Australia regions may be impacted.

Start time: Sunday, July 12, 2026, at 11:00 PM UTC

Root cause: A recent update to distribution list management functionality inadvertently created a configuration conflict within a subset of the service infrastructure, resulting in impact.

Next update by: Wednesday, July 15, 2026, at 3:00 AM UTC