SHD / MC Checker

[serviceDegradation] OD793894 | OneDrive for Business | Some recently restored users may be unable to access their OneDrive for Business content



OD793894 | OneDrive for Business | Some recently restored users may be unable to access their OneDrive for Business content

Status serviceDegradation
Classification incident
User Impact Recently restored users may be unable to access their OneDrive for Business content.
Last Updated 05/21/2024 18:29:40
Start Time 05/17/2024 17:11:41
End Time
Latest Message Title: Some recently restored users may be unable to access their OneDrive for Business content

User impact: Recently restored users may be unable to access their OneDrive for Business content.

Current status: It’s taking longer than expected to identify the users affected during the period of impact, but progress is steadily being made. Additionally, we’re continuing to evaluate potential methods to restore site access for these users to fully remediate the issue.

Scope of impact: Any recently restored user attempting to access their OneDrive for Business content may be impacted.

Root cause: Some recent feature update changes caused a conflict within the user restoration process, resulting in impact.

Next update by: Tuesday, May 21, 2024, at 11:00 PM UTC