SHD / MC Checker

[serviceDegradation] IS529426 | Identity Service | Errors preventing access to some Microsoft 365 services when accessed through web browsers



IS529426 | Identity Service | Errors preventing access to some Microsoft 365 services when accessed through web browsers

Status serviceDegradation
Classification advisory
User Impact Users may have been unable to access multiple Microsoft 365 services on web browsers.
Last Updated 03/18/2023 02:33:13
Start Time 03/16/2023 14:51:00
End Time
Latest Message Title: Errors preventing access to some Microsoft 365 services when accessed through web browsers

User impact: Users may be unable to access multiple Microsoft 365 services on web browsers and see errors.

More info: Users may see a service unavailable or a certificate transparency error page in their web browser.

Impact is specific to users attempting to access Microsoft 365 services on web browsers. Users can access services as expected through desktop and mobile clients.

If you believe your organization is experiencing impact related to this issue, admins are encouraged to leverage the “Report it Now” function within the Service Health Dashboard. Information gathered from these reports will assist us in our ongoing investigation. Additional information on the “Report it Now” function can be found here: learn.microsoft.com/en-us/microsoft-365/enterprise/view-service-health?view=o365-worldwide

Current status: We’re investigating a potential issue in which users may be unable to access multiple Microsoft 365 services on web browsers, and see service unavailable or certificate transparency error pages. We’re reviewing system error data to isolate the source of impact and determine potential remediation actions.

Scope of impact: This issue may impact any user attempting to access Microsoft 365 services on web browsers.

Start time: Thursday, March 16, 2023, at 2:51 PM UTC

Next update by: Thursday, March 23, 2023, at 9:00 PM UTC