SHD / MC Checker

[serviceDegradation] MV873555 | Microsoft Viva | Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage



MV873555 | Microsoft Viva | Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage

Status serviceDegradation
Classification advisory
User Impact Users may be unable to promote SharePoint Online sites using the Promote feature in Viva Engage.
Last Updated 09/09/2024 18:32:48
Start Time 08/26/2024 18:26:27
End Time
Latest Message Title: Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage

User impact: Users may be unable to promote SharePoint Online sites using the Promote feature in Viva Engage.

More info: Users attempting to promote SharePoint Online sites using the Promote feature in Viva Engage receive the following error message: ‘This page isn’t loading right now. Please try again in a few minutes.’

Current status: We’ve initiated deployment of the aforementioned code fix and the deployment appears to be on track to complete by our previously suggested timeline. We’re continuing to monitor the deployment to ensure it progresses as expected; however, we’ll provide an adjusted timeframe if one is needed.

Scope of impact: Any user attempting to promote SharePoint Online sites using the Promote feature in Viva Engage may be impacted.

Root cause: A recent update to SharePoint Online contains a code issue that prevents the Promote feature in Viva Engage from functioning as expected, resulting in impact.

Next update by: Wednesday, September 11, 2024, at 8:00 PM UTC