SHD / MC Checker

[serviceDegradation] MO531859 | Microsoft 365 suite | Some users with specific conditional access policies may be unable to access any Microsoft 365 service



MO531859 | Microsoft 365 suite | Some users with specific conditional access policies may be unable to access any Microsoft 365 service

Status serviceDegradation
Classification incident
User Impact Users with specific conditional access policies applied may be unable to access any Microsoft 365 service.
Last Updated 03/23/2023 15:49:15
Start Time 03/23/2023 03:00:00
End Time
Latest Message Title: Some users with specific conditional access policies may be unable to access any Microsoft 365 service

User impact: Users with specific conditional access policies applied may be unable to access any Microsoft 365 service.

More info: This issue affects organizations with geolocation-based conditional access policies applied and may cause tenant-wide sign-in disruptions to any Microsoft 365 service.

Current status: We’re continuing to revert the change to the most recent healthy configuration. This process is progressing as expected and some customers may be experiencing remediated impact.

Scope of impact: This issue may affect any user in an organization with specific geolocation-based conditional access policies applied.

Start time: Thursday, March 23, 2023, at 3:00 AM UTC
                                                                                                                           
Root cause: A recent update applied to a section of infrastructure responsible for regulating user geo-location may be inadvertently causing impact.

Next update by: Thursday, March 23, 2023, at 6:00 PM UTC