SHD / MC Checker

[serviceDegradation] MO531859 | Microsoft 365 suite | Users with geolocation-based conditional access policies may be unable to access Microsoft 365 services



MO531859 | Microsoft 365 suite | Users with geolocation-based conditional access policies may be unable to access Microsoft 365 services

Status serviceDegradation
Classification incident
User Impact Some users with geolocation-based conditional access policies may be unable to access Microsoft 365 services.
Last Updated 03/23/2023 16:34:04
Start Time 03/23/2023 03:00:00
End Time
Latest Message Title: Users with geolocation-based conditional access policies may be unable to access Microsoft 365 services

User impact: Some users with geolocation-based conditional access policies may be unable to access Microsoft 365 services.

More info: This issue affects organizations with geolocation-based conditional access policies applied and may cause tenant-wide sign-in disruptions to any Microsoft 365 service.

Current status: We’re continuing to revert the change to the most recent healthy configuration. This process is progressing as expected and some customers are experiencing remediated impact.

Scope of impact: This issue may affect any user in an organization with specific geolocation-based conditional access policies applied.

Start time: Thursday, March 23, 2023, at 3:00 AM UTC
                                                                                                                           
Root cause: A recent update applied to a section of infrastructure responsible for regulating user geo-location may be inadvertently causing impact.

Next update by: Thursday, March 23, 2023, at 6:00 PM UTC