SHD / MC Checker

[serviceRestored] DZ525672 | Microsoft 365 Defender | Users are unable to access external websites or applications when connected to Microsoft Defender for Android



DZ525672 | Microsoft 365 Defender | Users are unable to access external websites or applications when connected to Microsoft Defender for Android

Status serviceRestored
Classification advisory
User Impact Users were unable to access external websites or applications when connected to Microsoft Defender for Android.
Last Updated 03/16/2023 04:45:21
Start Time 03/09/2023 23:30:10
End Time 03/16/2023 04:42:15
Latest Message Title: Users are unable to access external websites or applications when connected to Microsoft Defender for Android

User impact: Users were unable to access external websites or applications when connected to Microsoft Defender for Android.

Final status: We’ve applied a targeted code fix to the latest service update to repair the code regression and have confirmed impact is remediated.

Scope of impact: Impact was limited to users who were connected to Microsoft Defender for Android. 

Start time: Tuesday, February 28, 2023, at 10:59 PM UTC

 End time: Wednesday, March 15, 2023, at 9:12 PM UTC 

Root cause: The latest service update contained a code regression that’s leading to impact. 

Next steps:
 – We’re investigating further into the latest service update to better understand the context for the impact and to identify how to prevent this from reoccurring. 

This is the final update for the event.