| MO531827 | Microsoft 365 suite | Some users may be unable to search in the Office portal, Outlook clients, SharePoint sites, and Microsoft Search in Bing |
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| Status | serviceRestored |
|---|---|
| Classification | incident |
| User Impact | Users may have been unable to search in Office portal, Outlook clients, SharePoint sites, and Microsoft Search in Bing. |
| Last Updated | 03/23/2023 21:02:54 |
| Start Time | 03/23/2023 05:01:36 |
| End Time | 03/23/2023 07:55:00 |
| Latest Message | Title: Some users may be unable to search in the Office portal, Outlook clients, SharePoint sites, and Microsoft Search in Bing
User impact: Users may have been unable to search in Office portal, Outlook clients, SharePoint sites, and Microsoft Search in Bing. Final status: We’ve confirmed that the rate of errors being observed via service telemetry has reached zero as a result of reverting the offending service update, and we’ve determined that this issue is resolved. Scope of impact: Some users may have been impacted when attempting to search within the Office portal, Outlook clients, SharePoint Online sites, and Microsoft Search in Bing. Start time: Thursday, March 23, 2023, at 12:00 AM UTC End time: Thursday, March 23, 2023, at 7:55 PM UTC Preliminary root cause: A recent feature update contained a code regression, resulting in the impact. Next steps: We’ll publish a post-incident report within five business days. |