SHD / MC Checker

[serviceDegradation] OD518715 | OneDrive for Business | Some users may not see files in the OneDrive for Business shared folder when using the modern experience



OD518715 | OneDrive for Business | Some users may not see files in the OneDrive for Business shared folder when using the modern experience

Status serviceDegradation
Classification advisory
User Impact Users may not see files in the OneDrive for Business shared folder when using the modern experience.
Last Updated 03/27/2023 17:28:19
Start Time 02/02/2023 18:17:00
End Time
Latest Message Title: Some users may not see files in the OneDrive for Business shared folder when using the modern experience

User impact: Users may not see files in the OneDrive for Business shared folder when using the modern experience.

More info: The OneDrive for Business shared folder is in the modern experience by default. Users can bypass the impact by using the classic experience or going to office.com to view the files that are shared with them.

Current status: We’ve confirmed that the fix deployment has completed, however it’s taking longer than expected to saturate throughout the affected environments. Our monitoring indicates that the fix has completed saturation in the majority of affected environments and some users may experience relief at this time. We expect that those who are still impacted should start to see progressive relief as saturation continues, and we’ll provide an update to the resolution timeline once available. 

Scope of impact: This issue may prevent some users that are using the SharePoint Online modern experience from seeing files in the OneDrive for Business shared folder.

Start time: Thursday, February 2, 2023, at 6:17 PM UTC

Root cause: A resource quota misconfiguration is being introduced when shared folders are created, resulting in impact.

Next update by: Monday, March 27, 2023, at 6:30 PM UTC