| OD535595 | OneDrive for Business | Some users can’t sync local content through the OneDrive for Business sync client desktop version |
|---|
| Status | serviceDegradation |
|---|---|
| Classification | incident |
| User Impact | Some users can’t sync local content through the OneDrive for Business sync client desktop version. |
| Last Updated | 04/03/2023 17:45:57 |
| Start Time | 03/31/2023 20:13:41 |
| End Time | |
| Latest Message | Title: Some users can’t sync local content through the OneDrive for Business sync client desktop version
User impact: Users can’t sync local content through the OneDrive for Business sync client desktop version. More info: Users can still access their OneDrive account using the web application but may be unable to sync changes to-or-from their local OneDrive desktop client. Current status: We’ve identified and subsequently disabled a client-side configuration setting that we expect was linked to this issue. We’re monitoring the telemetry signals for the change to determine the efficacy of this mitigation path. In parallel, we’re continuing our investigation into the underlying cause of this issue and determining any additional actions that may be required. Scope of impact: Some users are unable to access the OneDrive for Business sync client from the desktop version. Next update by: Monday, April 3, 2023, at 7:00 PM UTC |