User impact: Users’ items in recoverable items aren’t moving to the online archive in Exchange Online.

More info: Items intended to be archived are still available and are expected to be archived once the issue is resolved. This issue may also impact users’ ability to modify and send meeting invites.

Current status: We’ve identified that a recent change to the configuration of the dumpster archiving model, utilized to automate the move of recoverable items to the online archive, introduced an issue resulting in these items not being moved. We’re reviewing options to resolve impact, such as potentially reverting the change, to determine the safest steps towards remediation. 

Scope of impact: This issue may affect any users’ items in recoverable items.

Start time: Monday, March 27, 2023, at 5:43 PM UTC

Root cause: A recent change to the configuration of the dumpster archiving model utilized to automate the move of recoverable items to the online archive introduced an issue resulting in these items not being moved.

Next update by: Thursday, April 13, 2023, at 10:00 PM UTC