SHD / MC Checker

[investigating] EX541106 | Exchange Online | Users’ items in recoverable items aren’t moving to the online archive in Exchange Online



EX541106 | Exchange Online | Users’ items in recoverable items aren’t moving to the online archive in Exchange Online

Status investigating
Classification advisory
User Impact Users’ items in recoverable items aren’t moving to the online archive in Exchange Online.
Last Updated 04/13/2023 21:45:09
Start Time 04/13/2023 20:11:44
End Time
Latest Message Title: Users’ items in recoverable items aren’t moving to the online archive in Exchange Online

User impact: Users’ items in recoverable items aren’t moving to the online archive in Exchange Online.

More info: Items intended to be archived are still available and are expected to be archived once the issue is resolved. This issue may also impact users’ ability to modify and send meeting invites.

Current status: We’ve determined that the safest path to resolution is to revert the impacting change for all users. We’re preparing the fix to revert this change and determining a timeline for resolution once it has been initiated. 

Scope of impact: This issue may affect any users’ items in recoverable items.

Start time: Monday, March 27, 2023, at 5:43 PM UTC

Root cause: A recent change to the configuration of the dumpster archiving model utilized to automate the move of recoverable items to the online archive introduced an issue resulting in these items not being moved.

Next update by: Friday, April 14, 2023, at 12:00 AM UTC