SHD / MC Checker

[serviceDegradation] IT549491 | Microsoft Intune | Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS



IT549491 | Microsoft Intune | Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS

Status serviceDegradation
Classification advisory
User Impact Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS.
Last Updated 05/03/2023 17:24:27
Start Time 05/02/2023 22:37:58
End Time
Latest Message Title: Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS

User impact: Admins may experience issues within Microsoft Intune with Rapid Security Response version of iOS/iPadOS and macOS.

More info: Impact in specific scenarios are limited to Apple devices that take the Rapid Security Responses update iOS: 16.4.1 (a) and macOS: 13.3.1 (a) with an alpha “(a)” character in the OS. Examples of impact may include:

– Admins can’t create new compliance policies to check for the new iOS update which has an “(a)” added to the version string. Existing policy checks are unaffected.

– Admins can’t create a policy to block conditional launches based on OS version with the character “(a)” for Mobile Application Management (MAM), is unable to check for the new version and can’t validate whether an application can launch or not.

– Enrollment restriction policies may not work as intended with non-numerical character versions for Apple products.

– Reports with build-specific values will report OS without the “(a)”.

– For Mobile Device Management (MDM) admins can use Intune update controls to set the required version to latest to get the security update.
-For Mobile Application Management (MAM), users should update to the latest version when possible while we continue to engineer supported solutions.

For more details on the Rapid Security Response update mentioned above, please read the following article: support.apple.com/en-ca/guide/deployment/dep93ff7ea78/web

Specifics for MDM Update controls – learn.microsoft.com/mem/intune/protect/software-updates-ios

Current status: We’re continuing our validation of an update to comply with the new Rapid Security Response guidelines.

Scope of impact: This issue affects any admin attempting to perform the actions outlined in the More info section of this update.

Next update by: Thursday, May 4, 2023, at 5:30 PM UTC