Updated September 6, 2023: We have updated the rollout timeline below. Thank you for your patience.

The Real-Time Analytics feature in the Teams admin center allows admins to view their users’ meetings and identify issues related to audio, video, content sharing, and network connectivity. As an admin, you can use this information to investigate and address any problems with the meeting experience while the meeting is ongoing. Currently, the troubleshooting process for admins is manual and requires continuous admin involvement. The admin or engineer must search for a user, access their call history, identify ongoing meetings or live events they are participating in, and then search for the specific information needed to troubleshoot issues.

However, with the introduction of Proactive Monitoring Notifications for In-Progress meetings, admins can efficiently monitor multiple meetings simultaneously for important users in their organization. This functionality enables admins to monitor audio, video, and app-sharing experiences based on various parameters and receive alerts if there are any issues with a user’s meeting experience.

This feature is part of the Teams premium add-on SKU. All admins will see the feature within the Teams admin center, but for users to be configured and enabled for monitoring notifications they are required to have a Teams Premium license assigned for this feature to work.

This message is associated with Microsoft Roadmap ID 135667

[When this will happen:]

Rollout will begin in late August 2023 and is expected to be complete by mid-September 2023 (previously early September).

[How this will affect your organization:]

Admins can voluntarily configure this feature for their tenant.

If you want to enable this feature:

1. In the Teams admin center, navigate to the left side menu, select Notifications and alerts
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   9月 7, 2023

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