| LY697275 | Skype for Business | Skype for Business users couldn’t see Teams Only users’ presence |
|---|
| Status | serviceRestored |
|---|---|
| Classification | incident |
| User Impact | Skype for Business users couldn’t see Teams Only users’ presence. |
| Last Updated | 12/12/2023 09:56:01 |
| Start Time | 12/04/2023 12:00:00 |
| End Time | 12/11/2023 21:00:00 |
| Latest Message | Title: Skype for Business users couldn’t see Teams Only users’ presence
User impact: Skype for Business users couldn’t see Teams Only users’ presence. More info: All Teams Only users were showing as “Offline”. Final status: The fix was deployed successfully and we’ve confirmed that the issue is resolved. Scope of impact: Users who were being serviced through the affected infrastructure would have been impacted. Start time: Monday, December 4, 2023, at 12:00 PM UTC End time: Monday, December 11, 2023, at 9:00 PM UTC Root cause: A recent standard service update produced a settings misconfiguration issue, which was resulting in impact. Next steps: This is the final update for the event. |