SHD / MC Checker

[serviceDegradation] SP793893 | SharePoint Online | Some recently restored users may be unable to access their SharePoint Online sites



SP793893 | SharePoint Online | Some recently restored users may be unable to access their SharePoint Online sites

Status serviceDegradation
Classification incident
User Impact Recently restored users may be unable to access their SharePoint Online sites.
Last Updated 05/21/2024 18:28:59
Start Time 05/17/2024 16:53:31
End Time
Latest Message Title: Some recently restored users may be unable to access their SharePoint Online sites

User impact: Recently restored users may be unable to access their SharePoint Online sites.

Current status: It’s taking longer than expected to identify the users affected during the period of impact, but progress is steadily being made. Additionally, we’re continuing to evaluate potential methods to restore site access for these users to fully remediate the issue.

Scope of impact: Any recently restored user attempting to access their SharePoint Online sites may be impacted.

Root cause: Some recent feature update changes caused a conflict within the user restoration process, resulting in impact.

Next update by: Tuesday, May 21, 2024, at 11:00 PM UTC