SHD / MC Checker

[investigating] MV873555 | Microsoft Viva | Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage



MV873555 | Microsoft Viva | Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage

Status investigating
Classification advisory
User Impact Users may be unable to promote SharePoint Online sites using the Promote feature in Viva Engage.
Last Updated 08/26/2024 19:52:59
Start Time 08/26/2024 18:26:27
End Time
Latest Message Title: Users may be unable to promote SharePoint Online sites using the Promote feature in Microsoft Viva Engage

User impact: Users may be unable to promote SharePoint Online sites using the Promote feature in Viva Engage.

More info: Users attempting to promote SharePoint Online sites using the Promote feature in Viva Engage receive the following error message: ‘This page isn’t loading right now. Please try again in a few minutes.’

Current status: We’ve identified that a recent update to SharePoint Online contains a code issue that prevents the Promote feature in Viva Engage from functioning as expected, resulting in impact. We’ve created a code fix that is being prepared for deployment and is expected to complete, remediating impact, on Wednesday, September 11, 2024.

Scope of impact: Any user attempting to promote SharePoint Online sites using the Promote feature in Viva Engage may be impacted.

Root cause: A recent update to SharePoint Online contains a code issue that prevents the Promote feature in Viva Engage from functioning as expected, resulting in impact.

Next update by: Monday, September 9, 2024, at 8:00 PM UTC