User impact: Users can’t access Intune blogs news and the customer success blog from intune.microsoft.com.

More info: The blog section under “Get more out of Intune” fails to render content and instead displays a message indicating that “An error occurred” for both Intune blog news and the Intune customer success blog. Users can view the blogs by browsing directly to the following URLs:

Microsoft Intune blog – techcommunity.microsoft.com/category/microsoft-endpoint-manager/blog/MicrosoftEndpointManagerBlog

Intune customer success blog – techcommunity.microsoft.com/category/microsoft-endpoint-manager/blog/IntuneCustomerSuccess

Current status: As we continue with our root cause analysis and confirm the source for this event, we’re developing a fix which will allow us to re-enable the “Get more out of Intune” section and to remediate the impact. We’re expecting a timeline for the fix deployment will be available once the development completes and our internal validations have ensured that it will be viable for remediating the impact.

Scope of impact: Any user trying to access Intune blogs news or the customer success blog from intune.microsoft.com may be impacted.

Start time: Tuesday, November 5, 2024, at 2:00 AM UTC

Root cause: The service from which the “Get more out of Intune” section ingests information isn’t working as expected, resulting in impact.

Next update by: Monday, November 18, 2024, at 12:30 AM UTC