| EX1056704 | Exchange Online | Admins may be unable to utilize the Exchange admin center and are returned a 503 error |
|---|
| Status | serviceDegradation |
|---|---|
| Classification | advisory |
| User Impact | Admins may be unable to utilize the Exchange admin center and are returned a 503 error. |
| Last Updated | 04/23/2025 20:45:27 |
| Start Time | 04/02/2025 04:29:00 |
| End Time | |
| Latest Message | Title: Admins may be unable to utilize the Exchange admin center and are returned a 503 error
User impact: Admins may be unable to utilize the Exchange admin center and are returned a 503 error. More info: Within the provided HTTP Archive (HAR) trace, the error message states “Parsing of Response Content Failed in Api OperationsParsing of Response Content Failed in Api Operations” When attempting to complete operations in the Exchange admin center, users are returned a 503 “Service Unavailable” error. Current status: We’re analyzing recent updates to a subset of directory infrastructure for Exchange Online to determine if any updates correlate with the returned 503 errors. This will help us to confirm a potential root cause and what steps we can take to resolve the issue. Scope of impact: Any admin attempting to manage mailboxes in the Exchange admin center may be affected. Next update by: Wednesday, April 23, 2025, at 11:00 PM UTC |