SHD / MC Checker

[serviceDegradation] EX1259460 | Exchange Online | Some users may be unable to access custom add-ins through any Exchange Online connection method



EX1259460 | Exchange Online | Some users may be unable to access custom add-ins through any Exchange Online connection method

Status serviceDegradation
Classification advisory
User Impact Users may be unable to access custom add-ins through any Exchange Online connection method.
Last Updated 03/24/2026 21:54:26
Start Time 03/03/2026 13:52:00
End Time
Latest Message Title: Some users may be unable to access custom add-ins through any Exchange Online connection method

User impact: Users may be unable to access custom add-ins through any Exchange Online connection method.

Current status: As we progress with our root cause analysis and confirm the source for this event, we’re working with some reporting users to test a potential workaround that may remediate the impact. 

Scope of impact: Some users who are attempting to access custom add-ins through all Exchange Online connection methods may be impacted. This section may be updated as our investigation continues.

Next update by: Wednesday, March 25, 2026, at 9:30 PM UTC