SHD / MC Checker

[serviceRestored] MV1269743 | Microsoft Viva | Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error



MV1269743 | Microsoft Viva | Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error

Status serviceRestored
Classification advisory
User Impact Users may have been unable to load the Data Quality page in Microsoft Viva Insights and received an error.
Last Updated 04/03/2026 23:51:46
Start Time 04/02/2026 02:37:00
End Time 04/03/2026 22:40:00
Latest Message Title: Users may be unable to load the Data Quality page in Microsoft Viva Insights and receive an error

User impact: Users may have been unable to load the Data Quality page in Microsoft Viva Insights and received an error.

More info: Users received an error stating “Something went wrong” when attempting to load the Data Quality page.

Final status: The deployment of the code fix completed, and after a period of monitoring, we’ve confirmed impact is remediated.

Scope of impact: Any user attempting to load the Data Quality page may have been impacted.

Start time: Thursday, April 2, 2026, at 2:37 AM UTC

End time: Friday, April 3, 2026, at 10:40 PM UTC

Root cause: A recent code change switched the underlying data source for the Data Quality page in Microsoft Viva Insights, introducing a temporary service API issue that resulted in impact.

Next steps:
– To help prevent similar impact in the future, we’re further reviewing our code change release procedures to identify issues before being deployed.

This is the final update for the event.