User impact: Users may be unable to install user targeted apps that have been made available in the Intune Company Portal.

More info: Affected users may observe that app installations in the Intune Company Portal are stuck in a “Download Pending” state. A fix is currently being deployed, and impacted devices will receive an Intune client upgrade to version 1.101.109.0.
Users who attempted to install user targeted apps while their device was running a version of the IME impacted by this issue and whose group memberships were modified by an administrator before the fixed IME version was deployed, may continue to experience the issue. We’re actively working on an additional fix to remediate this subset of users.

Current status: Although it’s taking longer than we previously anticipated, the fix has nearly completed saturating throughout the affected environment, thus we expect some users may see remediation at this time. We’ll continue to monitor the remainder of the deployment, and we anticipate that it will be completed by the time of our next scheduled update.

Scope of impact: Impact is specific to some users attempting to install user targeted apps in the Intune Company Portal. This information may be updated as our investigation continues.

Start time: Thursday, April 2, 2026, at 3:30 AM UTC

Root cause: A recent service update introduced a regression that prevented app installations from progressing as expected which changed how a required configuration file was packaged, resulting in the file not being available and preventing app downloads from completing.

Next update by: Friday, April 10, 2026, at 9:30 PM UTC