SHD / MC Checker

[serviceDegradation] MO1310977 | Microsoft 365 suite | Admins may see stale or delayed report data in the Microsoft 365 admin center



MO1310977 | Microsoft 365 suite | Admins may see stale or delayed report data in the Microsoft 365 admin center

Status serviceDegradation
Classification advisory
User Impact Admins may see stale or delayed report data in the Microsoft 365 admin center.
Last Updated 05/18/2026 19:20:51
Start Time 05/15/2026 00:00:00
End Time
Latest Message Title: Admins may see stale or delayed report data in the Microsoft 365 admin center

User impact: Admins may see stale or delayed report data in the Microsoft 365 admin center.

More info: The affected reports for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, include the following:
– Copilot Readiness Activity
– Microsoft 365 App Usage
– Project Activity
– Visio Activity

Current status: After completing our processing of the backlog of report data for Tuesday, May 12, 2026, reports are now showing accurate data. However, we’ve since isolated a backlog of report data for Friday, May 15, 2026, which we’re now processing to address the problem in full.   

Scope of impact: Any admins located in the North America, Asia-Pacific, and Europe regions who are attempting to view-up-to-date report data for the listed reports in the More info for Monday, May 11, 2026, Tuesday, May 12, 2026, or Friday, May 15, 2026, in the Microsoft 365 admin center may be affected by this issue. This section may be updated as our investigation continues.

Start time: Friday, May 15, 2026, at 12:00 AM UTC

Root cause: A portion of infrastructure that supports and provides report data to the Microsoft 365 admin center is performing below expected thresholds is leading to report data being stale and delayed.

Next update by: Tuesday, May 19, 2026, at 7:30 PM UTC