{"id":10083,"date":"2025-02-25T01:01:10","date_gmt":"2025-02-24T16:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=10083"},"modified":"2025-02-25T01:30:04","modified_gmt":"2025-02-24T16:30:04","slug":"investigating-cr1015440-dynamics-365-apps-users-may-be-unable-to-create-a-new-email-template-or-insert-dynamic-text","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-02-25-investigating-cr1015440-dynamics-365-apps-users-may-be-unable-to-create-a-new-email-template-or-insert-dynamic-text","title":{"rendered":"[investigating] CR1015440 | Dynamics 365 Apps | Users may be unable to create a new email template or insert dynamic text"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">CR1015440 | Dynamics 365 Apps | Users may be unable to create a new email template or insert dynamic text<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">investigating<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to create a new email template or insert dynamic text.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>02\/24\/2025 15:37:44<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>02\/14\/2025 00:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to create a new email template or insert dynamic text<\/p>\n<p>  User impact: Users may be unable to create a new email template or insert dynamic text.<\/p>\n<p>  More Info: As a workaround, users can create new email templates by performing the following steps:<br \/>  1. Click on the settings icon<br \/>  2. Choose &#8220;Personalization Settings&#8221;<br \/>  3. Select the email templates tab and click the &#8220;New&#8221; button.<\/p>\n<p>  In order to insert dynamic text, users may use the dynamic text syntax instead of the button. An example format of the dynamic text syntax:<br \/>  {!entityLogicalName: fieldLogicalName;} <\/p>\n<p>  In the following example, the case entity logicalName is \u201cincident.\u201d The title filed inside the case entity logicalName is \u201ctitle.\u201d The resulting format would be:<br \/>  {!incident:title;} <\/p>\n<p>  This will work for both custom entities and out-of-box entities. For more information on dynamic text, please visit: <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-apps\/user\/email-dynamic-text\">learn.microsoft.com\/en-us\/power-apps\/user\/email-dynamic-text<\/a><\/p>\n<p>  Current Status: We are aware of an emerging issue where users encounter an error when attempting to create a new email template, and when attempting to insert dynamic text. We are investigating the issue and will provide another update within the next 30 minutes.<\/p>\n<p>  This information is preliminary and may be subject to changes, corrections, and updates.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CR1015440 | Dynamics 365 Apps | Users may be unable to create a new email template or insert dynamic text Stat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10083","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10083"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10083\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}