{"id":10133,"date":"2025-02-26T16:01:21","date_gmt":"2025-02-26T07:01:21","guid":{"rendered":"https:\/\/m365jp.net\/?p=10133"},"modified":"2025-02-26T16:04:12","modified_gmt":"2025-02-26T07:04:12","slug":"servicedegradation-mo1017192-microsoft-365-suite-some-users-may-be-unable-to-use-features-or-access-files-which-leverage-microsoft-purview-information-protection-labels-5","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-02-26-servicedegradation-mo1017192-microsoft-365-suite-some-users-may-be-unable-to-use-features-or-access-files-which-leverage-microsoft-purview-information-protection-labels-5","title":{"rendered":"[serviceDegradation] MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels"},"content":{"rendered":"
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MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nSome users may be unable to use features or access files which leverage Information Protection labels.<\/td>\n<\/tr>\n
Last Updated<\/th>\n02\/26\/2025 06:21:23<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/26\/2025 02:13:41<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels<\/p>\n

User impact: Some users may be unable to use features or access files which leverage Information Protection labels.<\/p>\n

More info: Some impacted scenarios may include:
– Opening email messages with Information Protection labels
– Accessing labeled files in SharePoint Online sites or OneDrive for Business
– Opening files or content in Microsoft 365 apps, such as Word, Excel, PowerPoint, and OneNote
– Accessing and exporting labeled artifacts in Microsoft Fabric and Power BI
– Using Microsoft Copilot (Microsoft 365) to reference or access labeled files<\/p>\n

Current status: We confirmed that a recent change to the service was inadvertently impacting the Information Protection labels service and we have reverted this change. We are restarting the affected infrastructure to ensure that that reversion takes effect. In parallel, we have started to receive confirmation from reporting customers that the issue has been mitigated. <\/p>\n

Scope of impact: Some users may be unable to use features or access files which leverage Information Protection labels. The offending change was deployed to ten percent of our Worldwide infrastructure. <\/p>\n

Preliminary root cause: A recent change for Entra ID tokens issued to clients for calls the Rights Management Service (RMS) contained a validation logic issue. After the change, tokens provided to RMS were rejected. This issue is causing a subset of users to experience issues opening files with Information Protection labels applied. <\/p>\n

Next update by: Wednesday, February 26, 2025, at 7:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Purview \u60c5\u5831\u4fdd\u8b77\u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Information Protection \u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002
– Information Protection \u30e9\u30d9\u30eb\u4ed8\u304d\u306e\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u958b\u304f
– SharePoint Online \u30b5\u30a4\u30c8\u307e\u305f\u306f OneDrive for Business \u306e\u30e9\u30d9\u30eb\u4ed8\u304d\u30d5\u30a1\u30a4\u30eb\u3078\u306e\u30a2\u30af\u30bb\u30b9
– Microsoft 365 \u30a2\u30d7\u30ea (Word\u3001Excel\u3001PowerPoint\u3001OneNote \u306a\u3069) \u3067\u30d5\u30a1\u30a4\u30eb\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u958b\u304f
– Microsoft Fabric \u3068 Power BI \u3067\u306e\u30e9\u30d9\u30eb\u4ed8\u3051\u3055\u308c\u305f\u6210\u679c\u7269\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3068\u30a8\u30af\u30b9\u30dd\u30fc\u30c8
– Microsoft Copilot (Microsoft 365) \u3092\u4f7f\u7528\u3057\u3066\u30e9\u30d9\u30eb\u4ed8\u304d\u30d5\u30a1\u30a4\u30eb\u3092\u53c2\u7167\u307e\u305f\u306f\u30a2\u30af\u30bb\u30b9\u3059\u308b<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u5909\u66f4\u304c Information Protection \u30e9\u30d9\u30eb \u30b5\u30fc\u30d3\u30b9\u306b\u8aa4\u3063\u3066\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u305f\u305f\u3081\u3001\u3053\u306e\u5909\u66f4\u3092\u5143\u306b\u623b\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u518d\u8d77\u52d5\u3057\u3066\u3001\u305d\u306e\u5fa9\u5e30\u304c\u78ba\u5b9f\u306b\u6709\u52b9\u306b\u306a\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u4e26\u884c\u3057\u3066\u3001\u5831\u544a\u3055\u308c\u305f\u304a\u5ba2\u69d8\u304b\u3089\u554f\u984c\u304c\u8efd\u6e1b\u3055\u308c\u305f\u3068\u3044\u3046\u78ba\u8a8d\u3092\u53d7\u3051\u53d6\u308a\u59cb\u3081\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u60c5\u5831\u4fdd\u8b77\u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u554f\u984c\u3068\u306a\u308b\u5909\u66f4\u306f\u3001\u4e16\u754c\u4e2d\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e10%\u306b\u9069\u7528\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Rights Management Service (RMS) \u306e\u547c\u3073\u51fa\u3057\u306b\u5bfe\u3057\u3066\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u767a\u884c\u3055\u308c\u305f Entra ID \u30c8\u30fc\u30af\u30f3\u306e\u6700\u8fd1\u306e\u5909\u66f4\u306b\u306f\u3001\u691c\u8a3c\u30ed\u30b8\u30c3\u30af\u306e\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002\u5909\u66f4\u5f8c\u3001RMS \u306b\u63d0\u4f9b\u3055\u308c\u305f\u30c8\u30fc\u30af\u30f3\u306f\u62d2\u5426\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u3067\u3001Information Protection \u30e9\u30d9\u30eb\u304c\u9069\u7528\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e742\u670826\u65e5(\u6c34)\u5348\u524d7\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Micr […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10133","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10133"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10133\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}