{"id":10143,"date":"2025-02-27T00:01:09","date_gmt":"2025-02-26T15:01:09","guid":{"rendered":"https:\/\/m365jp.net\/?p=10143"},"modified":"2025-02-27T00:04:07","modified_gmt":"2025-02-26T15:04:07","slug":"servicedegradation-mo1017192-microsoft-365-suite-some-users-may-be-unable-to-use-features-or-access-files-which-leverage-microsoft-purview-information-protection-labels-8","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-02-27-servicedegradation-mo1017192-microsoft-365-suite-some-users-may-be-unable-to-use-features-or-access-files-which-leverage-microsoft-purview-information-protection-labels-8","title":{"rendered":"[serviceDegradation] MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels"},"content":{"rendered":"
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MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nSome users may be unable to use features or access files which leverage Information Protection labels.<\/td>\n<\/tr>\n
Last Updated<\/th>\n02\/26\/2025 14:35:41<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/26\/2025 02:13:41<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to use features or access files which leverage Microsoft Purview Information Protection labels<\/p>\n

User impact: Some users may be unable to use features or access files which leverage Information Protection labels.<\/p>\n

More info: Some impacted scenarios may include:
– Opening email messages with Information Protection labels
– Accessing labeled files in SharePoint Online sites or OneDrive for Business
– Opening files or content in Microsoft 365 apps, such as Word, Excel, PowerPoint, and OneNote
– Accessing and exporting labeled artifacts in Microsoft Fabric and Power BI
– Using Microsoft Copilot (Microsoft 365) to reference or access labeled files<\/p>\n

Current status: We\u2019ve completed the proactive restarts in the caching infrastructure to expedite service recovery. Additionally, many of the affected tokens have automatically expired, which has remediated impact for the majority of users. We\u2019re continuing to monitor the service as the users in North American start the business day.<\/p>\n

Scope of impact: Some users may be unable to use features or access files which leverage Information Protection labels. The change that caused impact was deployed to ten percent of our Worldwide infrastructure. <\/p>\n

Start time: Wednesday, February 26, 2025, at 12:00 AM UTC<\/p>\n

Preliminary root cause: A recent change, to Entra ID tokens, that are issued to clients for calls to the Rights Management Service (RMS), contained a validation logic issue. After the change, tokens provided to RMS were rejected. This issue is causing a subset of users to experience issues opening files with Information Protection labels applied. <\/p>\n

Next update by: Wednesday, February 26, 2025, at 5:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Purview \u60c5\u5831\u4fdd\u8b77\u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Information Protection \u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002
– Information Protection \u30e9\u30d9\u30eb\u4ed8\u304d\u306e\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u958b\u304f
– SharePoint Online \u30b5\u30a4\u30c8\u307e\u305f\u306f OneDrive for Business \u306e\u30e9\u30d9\u30eb\u4ed8\u304d\u30d5\u30a1\u30a4\u30eb\u3078\u306e\u30a2\u30af\u30bb\u30b9
– Microsoft 365 \u30a2\u30d7\u30ea (Word\u3001Excel\u3001PowerPoint\u3001OneNote \u306a\u3069) \u3067\u30d5\u30a1\u30a4\u30eb\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u958b\u304f
– Microsoft Fabric \u3068 Power BI \u3067\u306e\u30e9\u30d9\u30eb\u4ed8\u3051\u3055\u308c\u305f\u6210\u679c\u7269\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3068\u30a8\u30af\u30b9\u30dd\u30fc\u30c8
– Microsoft Copilot (Microsoft 365) \u3092\u4f7f\u7528\u3057\u3066\u30e9\u30d9\u30eb\u4ed8\u304d\u30d5\u30a1\u30a4\u30eb\u3092\u53c2\u7167\u307e\u305f\u306f\u30a2\u30af\u30bb\u30b9\u3059\u308b<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u30b5\u30fc\u30d3\u30b9\u306e\u5fa9\u65e7\u3092\u8fc5\u901f\u5316\u3059\u308b\u305f\u3081\u306b\u3001\u30ad\u30e3\u30c3\u30b7\u30e5 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u518d\u8d77\u52d5\u3092\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002\u3055\u3089\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30c8\u30fc\u30af\u30f3\u306e\u591a\u304f\u306f\u81ea\u52d5\u7684\u306b\u671f\u9650\u5207\u308c\u306b\u306a\u308a\u3001\u5927\u591a\u6570\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5317\u7c73\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u55b6\u696d\u65e5\u3092\u958b\u59cb\u3059\u308b\u307e\u3067\u3001\u5f15\u304d\u7d9a\u304d\u30b5\u30fc\u30d3\u30b9\u3092\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u60c5\u5831\u4fdd\u8b77\u30e9\u30d9\u30eb\u3092\u5229\u7528\u3059\u308b\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001\u30d5\u30a1\u30a4\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u306e\u539f\u56e0\u3068\u306a\u3063\u305f\u5909\u66f4\u306f\u3001\u5168\u4e16\u754c\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e 10% \u306b\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 2 \u6708 26 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u524d 12:00 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Rights Management Service (RMS) \u306e\u547c\u3073\u51fa\u3057\u306b\u5bfe\u3057\u3066\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u767a\u884c\u3055\u308c\u308b Entra ID \u30c8\u30fc\u30af\u30f3\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u5909\u66f4\u306b\u306f\u3001\u691c\u8a3c\u30ed\u30b8\u30c3\u30af\u306e\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002\u5909\u66f4\u5f8c\u3001RMS \u306b\u63d0\u4f9b\u3055\u308c\u305f\u30c8\u30fc\u30af\u30f3\u306f\u62d2\u5426\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u3067\u3001Information Protection \u30e9\u30d9\u30eb\u304c\u9069\u7528\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e742\u670826\u65e5(\u6c34)17:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1017192 | Microsoft 365 suite | Some users may be unable to use features or access files which leverage Micr […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10143","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10143"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10143\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}