{"id":10162,"date":"2025-02-28T04:01:35","date_gmt":"2025-02-27T19:01:35","guid":{"rendered":"https:\/\/m365jp.net\/?p=10162"},"modified":"2025-02-28T04:04:43","modified_gmt":"2025-02-27T19:04:43","slug":"servicedegradation-od1017081-onedrive-for-business-some-users-may-be-unable-to-edit-their-onedrive-for-business-content-as-they-are-in-a-read-only-state-7","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-02-28-servicedegradation-od1017081-onedrive-for-business-some-users-may-be-unable-to-edit-their-onedrive-for-business-content-as-they-are-in-a-read-only-state-7","title":{"rendered":"[serviceDegradation] OD1017081 | OneDrive for Business | Some users may be unable to edit their OneDrive for Business content as they are in a read-only state"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OD1017081 | OneDrive for Business | Some users may be unable to edit their OneDrive for Business content as they are in a read-only state<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to edit their OneDrive for Business content as they are in a read-only state.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>02\/27\/2025 18:35:26<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>02\/25\/2025 23:25:36<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to edit their OneDrive for Business content as they are in a read-only state<\/p>\n<p>  User impact: Users may be unable to edit their OneDrive for Business content as they are in a read-only state.<\/p>\n<p>  More info: The error message states that &#8220;You can&#8217;t edit your files because your license to use OneDrive ended over a month ago.&#8221;<\/p>\n<p>  To mitigate the issue, admins should update user OneDrive configurations from unsupported states into supported states, as described here: <a href=\"https:\/\/learn.microsoft.com\/sharepoint\/manage-user-profiles#add-and-remove-admins-for-a-users-onedrive\">learn.microsoft.com\/sharepoint\/manage-user-profiles#add-and-remove-admins-for-a-users-onedrive<\/a> Specifically, IT   admins should ensure that the owner (also known as the primary site collection administrator) of every OneDrive account is assigned to the correct user who owns that account.<\/p>\n<p>  As an optional workaround, admins can remove the read-only lock via PowerShell by following the instructions here: <a href=\"https:\/\/learn.microsoft.com\/en-us\/sharepoint\/manage-lock-status\">learn.microsoft.com\/en-us\/sharepoint\/manage-lock-status<\/a> Please note, the read-only notification will remain visible until full mitigation   has been completed, however no archiving actions will take place.<\/p>\n<p>  Information about our enforcement of policy changes for unlicensed OneDrive accounts:<br \/>  <a href=\"https:\/\/learn.microsoft.com\/en-us\/sharepoint\/unlicensed-onedrive-accounts\">learn.microsoft.com\/en-us\/sharepoint\/unlicensed-onedrive-accounts<\/a><\/p>\n<p>  Current status: We&#8217;ve investigated further and determined that your users may experience impact behavior due to several scenarios, which require separate mitigations.<\/p>\n<p>  Scenario 1 &#8211; Users may be in a read-only state due to account ownership being moved from an individual to a group, which is an unsupported state. This state can be mitigated by following the instructions outlined in the &#8216;More info&#8217; section of this communication.   If you&#8217;ve followed these steps then, while the banner informing users that they&#8217;re in a read-only state remains, users can edit content as expected. The fix we&#8217;ve been tracking has also been specifically targeting this scenario, and we&#8217;ve fixed approximately   93 percent of accounts in this state. These accounts will no longer see the read-only banner.  <\/p>\n<p>  Scenario 2 &#8211; Users may be in a read-only state due to issues registering licenses for accounts that were recently licensed. Since accounts are perceived as unlicensed, users are put in a read-only state. This issue was introduced when we reverted a portion   of code in an attempt to remediate the first scenario, and we&#8217;re working to develop a remediation strategy to address this secondary impact.  <\/p>\n<p>  Scope of impact: A subset of users who have recently been configured in the unsupported scenario or who have recently been licensed may be affected.<\/p>\n<p>  Start time: Monday, January 27, 2025, at 12:00 AM UTC<\/p>\n<p>  Preliminary root cause: A recent policy enforcement rollout interacted negatively with a configuration leveraged by your organization. Specifically, this problem occurs when OneDrive for Business ownership is applied to a group or service account, which is   an unsupported scenario. Our efforts to address this impact introduced a secondary issue in which recently licensed users are registering as unlicensed users in our systems, also resulting in read-only states for users.<\/p>\n<p>  Next update by: Friday, February 28, 2025, at 12:00 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8aad\u307f\u53d6\u308a\u5c02\u7528\u306e\u72b6\u614b\u3067\u3042\u308b\u305f\u3081\u3001OneDrive for Business \u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u8aad\u307f\u53d6\u308a\u5c02\u7528\u306e\u72b6\u614b\u306b\u3042\u308b\u305f\u3081\u3001OneDrive for Business \u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u306f\u3001&#8221;OneDrive \u3092\u4f7f\u7528\u3059\u308b\u30e9\u30a4\u30bb\u30f3\u30b9\u304c 1 \u304b\u6708\u4ee5\u4e0a\u524d\u306b\u7d42\u4e86\u3057\u305f\u305f\u3081\u3001\u30d5\u30a1\u30a4\u30eb\u3092\u7de8\u96c6\u3067\u304d\u307e\u305b\u3093&#8221; 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