{"id":10237,"date":"2025-03-03T07:01:11","date_gmt":"2025-03-02T22:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=10237"},"modified":"2025-03-03T07:02:18","modified_gmt":"2025-03-02T22:02:18","slug":"servicerestored-mo1020913-microsoft-365-suite-some-users-may-experience-issues-with-one-or-more-microsoft-365-services-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-03-servicerestored-mo1020913-microsoft-365-suite-some-users-may-experience-issues-with-one-or-more-microsoft-365-services-2","title":{"rendered":"[serviceRestored] MO1020913 | Microsoft 365 suite | Some users may experience issues with one or more Microsoft 365 services"},"content":{"rendered":"
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MO1020913 | Microsoft 365 suite | Some users may experience issues with one or more Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced issues with one or more Microsoft 365 services. <\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/02\/2025 21:52:58<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/01\/2025 20:40:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/01\/2025 21:45:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may experience issues with one or more Microsoft 365 services<\/p>\n

User impact: Users may have experienced issues with one or more Microsoft 365 services. <\/p>\n

More info: <\/p>\n

Impact scenarios from this event included:
– Users were unable to authenticate to Microsoft 365 services, including Exchange and Outlook.
– Users were able to authenticate to Microsoft Teams; however, users experienced degraded functionality including impact to chat\/team creation and search.
– Users experienced issues with connectors\/flows in the Microsoft Power Platform and logic apps.
– Users received 500 errors and were unable to access the Purview service.<\/p>\n

Final status: Following our reversion of the problematic code change, we\u2019ve monitored service telemetry and worked with previously impacted customers to confirm that service is restored.<\/p>\n

Scope of impact: Any user attempting to access or use the services and features outlined within the ‘More info’ section of this communication were impacted.<\/p>\n

Start Time: Saturday, March 1, at 8:40 PM UTC<\/p>\n

End Time: Saturday, March 1, at 9:45 PM UTC<\/p>\n

Preliminary Root Cause: A recent update to Microsoft 365 authentication systems contained a code issue, resulting in impact to some Microsoft 365 apps and services.<\/p>\n

Next Steps:
– We\u2019re reviewing our change management process to better understand how the impacting change was not detected in our testing cycle.
– We\u2019re reviewing all related service telemetry as we work to produce a post-incident report.<\/p>\n

We\u2019ll produce a preliminary post-incident report in two business days, and a final post-incident report in five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u30011 \u3064\u4ee5\u4e0a\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u30011 \u3064\u4ee5\u4e0a\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3067\u554f\u984c\u3092\u7d4c\u9a13\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831:<\/p>\n

\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u306b\u306f\u3001\u6b21\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002
– \u30e6\u30fc\u30b6\u30fc\u304c Exchange \u3084 Outlook \u306a\u3069\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3066\u8a8d\u8a3c\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f Microsoft Teams \u306b\u5bfe\u3057\u3066\u8a8d\u8a3c\u3067\u304d\u307e\u3057\u305f\u3002\u305f\u3060\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30c1\u30e3\u30c3\u30c8\/\u30c1\u30fc\u30e0\u306e\u4f5c\u6210\u3084\u691c\u7d22\u3078\u306e\u5f71\u97ff\u306a\u3069\u3001\u6a5f\u80fd\u306e\u4f4e\u4e0b\u3092\u7d4c\u9a13\u3057\u307e\u3057\u305f\u3002
– \u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft Power Platform \u3068\u30ed\u30b8\u30c3\u30af \u30a2\u30d7\u30ea\u306e\u30b3\u30cd\u30af\u30bf\/\u30d5\u30ed\u30fc\u3067\u554f\u984c\u3092\u7d4c\u9a13\u3057\u307e\u3057\u305f\u3002
– \u30e6\u30fc\u30b6\u30fc\u306b\u306f 500 \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001Purview \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u30b9\u30c6\u30fc\u30bf\u30b9: \u554f\u984c\u306e\u3042\u308b\u30b3\u30fc\u30c9\u5909\u66f4\u304c\u5143\u306b\u623b\u3063\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u76e3\u8996\u3057\u3001\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u305f\u304a\u5ba2\u69d8\u3068\u5354\u529b\u3057\u3066\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u5fa9\u5143\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u901a\u4fe1\u306e\u300c\u8a73\u7d30\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u307e\u305f\u306f\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 3 \u6708 1 \u65e5 (\u571f) 8:40 PM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 3 \u6708 1 \u65e5\u571f\u66dc\u65e5\u306e\u5348\u5f8c 9 \u6642 45 \u5206 (UTC)<\/p>\n

\u4e88\u5099\u7684\u306a\u6839\u672c\u539f\u56e0: Microsoft 365 \u8a8d\u8a3c\u30b7\u30b9\u30c6\u30e0\u306e\u6700\u8fd1\u306e\u66f4\u65b0\u306b\u306f\u30b3\u30fc\u30c9\u306e\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u305f\u305f\u3081\u3001\u4e00\u90e8\u306e Microsoft 365 \u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u304c\u53ca\u3073\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30c6\u30b9\u30c8\u30b5\u30a4\u30af\u30eb\u3067\u5f71\u97ff\u3092\u53d7\u3051\u308b\u5909\u66f4\u304c\u691c\u51fa\u3055\u308c\u306a\u304b\u3063\u305f\u7406\u7531\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u5909\u66f4\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002
– \u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u305f\u3081\u306b\u3001\u95a2\u9023\u3059\u308b\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u4e88\u5099\u7684\u306a\u30ec\u30dd\u30fc\u30c8\u306f 2 \u55b6\u696d\u65e5\u3067\u4f5c\u6210\u3057\u3001\u6700\u7d42\u7684\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f 5 \u55b6\u696d\u65e5\u4ee5\u5185\u306b\u4f5c\u6210\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1020913 | Microsoft 365 suite | Some users may experience issues with one or more Microsoft 365 services Sta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10237","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10237"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10237\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10237"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10237"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}