{"id":10267,"date":"2025-03-04T06:01:01","date_gmt":"2025-03-03T21:01:01","guid":{"rendered":"https:\/\/m365jp.net\/?p=10267"},"modified":"2025-03-04T06:04:30","modified_gmt":"2025-03-03T21:04:30","slug":"servicerestored-mo1022159-microsoft-365-suite-users-located-in-canada-and-the-northeast-us-may-experience-issues-accessing-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-04-servicerestored-mo1022159-microsoft-365-suite-users-located-in-canada-and-the-northeast-us-may-experience-issues-accessing-microsoft-365-services","title":{"rendered":"[serviceRestored] MO1022159 | Microsoft 365 suite | Users located in Canada and the Northeast US may experience issues accessing Microsoft 365 services"},"content":{"rendered":"
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MO1022159 | Microsoft 365 suite | Users located in Canada and the Northeast US may experience issues accessing Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have experienced issues accessing Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/03\/2025 20:44:51<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/03\/2025 17:45:32<\/td>\n<\/tr>\n
End Time<\/th>\n03\/03\/2025 20:44:29<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users located in Canada and the Northeast US may experience issues accessing Microsoft 365 services<\/p>\n

User impact: Users may have experienced issues accessing Microsoft 365 services.<\/p>\n

More info: The following list isn’t exhaustive, but provides examples of how users may have been impacted by this event: <\/p>\n

– Exchange Online: Users may have been unable to connect to Exchange online through the Outlook desktop client, Outlook on the web, or Outlook mobile. Users may have seen an endless loading screen or an error.
– Microsoft 365 admin center: Admins may have been unable to connect to the admin center through admin.microsoft.com.
– Microsoft Teams: Users may have been unable to access Microsoft Teams.<\/p>\n

Users may have experienced authentication issues that prevented them from accessing other Microsoft 365 apps. <\/p>\n

Final status: After extended monitoring, we’ve confirmed the service has fully recovered. <\/p>\n

Scope of impact: Any user located in Canada, or whose network traffic was directed through the unhealthy infrastructure in Canada and the Northeast US, attempting to access Microsoft 365 services may have been affected.<\/p>\n

Start time: Monday, March 3, 2025, at 4:22 PM UTC <\/p>\n

End time: Monday, March 3, 2025, at 6:39 PM UTC<\/p>\n

Preliminary root cause: A portion of networking infrastructure entered an unhealthy state in Canada and the Northeast US, which prevented users located in this region, or users whose traffic was routed through this region, from accessing Microsoft 365 services as expected. <\/p>\n

Next steps:
– We’re continuing to investigate what initially caused the portion of network infrastructure to enter an unhealthy state so we can better prevent similar future impact from occurring.
– We’re assessing the implementation of potential monitoring optimizations so we can more quickly detect and remediate similar issues in the future. <\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30ab\u30ca\u30c0\u304a\u3088\u3073\u7c73\u56fd\u5317\u6771\u90e8\u306b\u6240\u5728\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3067\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u6b21\u306e\u30ea\u30b9\u30c8\u306f\u3059\u3079\u3066\u3092\u7db2\u7f85\u3057\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306b\u3088\u3063\u3066\u30e6\u30fc\u30b6\u30fc\u304c\u3069\u306e\u3088\u3046\u306a\u5f71\u97ff\u3092\u53d7\u3051\u305f\u304b\u306e\u4f8b\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

– Exchange Online: \u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3001Outlook on the web\u3001\u307e\u305f\u306f Outlook Mobile \u3092\u4ecb\u3057\u3066 Exchange Online \u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u7121\u9650\u306e\u30ed\u30fc\u30c9\u753b\u9762\u307e\u305f\u306f\u30a8\u30e9\u30fc\u3092\u898b\u305f\u3053\u3068\u304c\u3042\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc: \u7ba1\u7406\u8005\u306f\u3001admin.microsoft.com \u3092\u901a\u3058\u3066\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u304c Microsoft Teams \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8a8d\u8a3c\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u4ed6\u306e Microsoft 365 \u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9:\u9577\u6642\u9593\u306e\u76e3\u8996\u306e\u7d50\u679c\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u5b8c\u5168\u306b\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30ab\u30ca\u30c0\u306b\u5c45\u4f4f\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3001\u307e\u305f\u306f\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u30ab\u30ca\u30c0\u304a\u3088\u3073\u7c73\u56fd\u5317\u6771\u90e8\u306e\u7570\u5e38\u306a\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u4ecb\u3057\u3066\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 3 \u6708 3 \u65e5\u6708\u66dc\u65e5\u306e\u5348\u5f8c 4 \u6642 22 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 3 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 6 \u6642 39 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u30ab\u30ca\u30c0\u3068\u7c73\u56fd\u5317\u6771\u90e8\u3067\u7570\u5e38\u306a\u72b6\u614b\u306b\u306a\u3063\u305f\u305f\u3081\u3001\u3053\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u3001\u307e\u305f\u306f\u3053\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u7d4c\u7531\u3067\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u304c\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u671f\u5f85\u3069\u304a\u308a\u306b Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u79c1\u305f\u3061\u306f\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u7570\u5e38\u306a\u72b6\u614b\u306b\u306a\u3063\u305f\u6700\u521d\u306e\u539f\u56e0\u3092\u5f15\u304d\u7d9a\u304d\u8abf\u67fb\u3057\u3001\u540c\u69d8\u306e\u5f71\u97ff\u304c\u5c06\u6765\u767a\u751f\u3059\u308b\u306e\u3092\u3088\u308a\u9069\u5207\u306b\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002
– \u4eca\u5f8c\u3001\u540c\u69d8\u306e\u554f\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u691c\u51fa\u3057\u3066\u4fee\u6b63\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u6f5c\u5728\u7684\u306a\u76e3\u8996\u6700\u9069\u5316\u306e\u5b9f\u88c5\u3092\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u5f8c\u30ec\u30dd\u30fc\u30c8\u306e\u4e88\u5099\u7248\u306f2\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u3001\u6700\u7d42\u7684\u306a\u4e8b\u5f8c\u5831\u544a\u66f8\u306f5\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u63d0\u51fa\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO1022159 | Microsoft 365 suite | Users located in Canada and the Northeast US may experience issues accessing […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10267","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10267"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10267\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}