{"id":10272,"date":"2025-03-04T09:00:57","date_gmt":"2025-03-04T00:00:57","guid":{"rendered":"https:\/\/m365jp.net\/?p=10272"},"modified":"2025-03-04T09:06:30","modified_gmt":"2025-03-04T00:06:30","slug":"servicerestored-od1017081-onedrive-for-business-some-users-may-have-been-unable-to-edit-their-onedrive-for-business-content-as-they-were-in-a-read-only-state-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-04-servicerestored-od1017081-onedrive-for-business-some-users-may-have-been-unable-to-edit-their-onedrive-for-business-content-as-they-were-in-a-read-only-state-2","title":{"rendered":"[serviceRestored] OD1017081 | OneDrive for Business | Some users may have been unable to edit their OneDrive for Business content as they were in a read-only state"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OD1017081 | OneDrive for Business | Some users may have been unable to edit their OneDrive for Business content as they were in a read-only state<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may have been unable to edit their OneDrive for Business content as they were in a read-only state.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>03\/03\/2025 23:12:23<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>02\/25\/2025 23:25:36<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>03\/03\/2025 08:09:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to edit their OneDrive for Business content as they are in a read-only state<\/p>\n<p>  User impact: Users may be unable to edit their OneDrive for Business content as they are in a read-only state.<\/p>\n<p>  More info: The error message stated that &#8220;You can&#8217;t edit your files because your license to use OneDrive ended over a month ago.&#8221;<\/p>\n<p>  To mitigate the issue, admins should have updated user OneDrive configurations from unsupported states into supported states, as described here: <a href=\"https:\/\/learn.microsoft.com\/sharepoint\/manage-user-profiles#add-and-remove-admins-for-a-users-onedrive\">learn.microsoft.com\/sharepoint\/manage-user-profiles#add-and-remove-admins-for-a-users-onedrive<\/a>  <\/p>\n<p>  Specifically, IT admins should have ensured that the owner (also known as the primary site collection administrator) of every OneDrive account is assigned to the correct user who owns that account and not a service account or group account.<\/p>\n<p>  As an optional workaround, admins could have removed the read-only lock via PowerShell by following the instructions here: <a href=\"https:\/\/learn.microsoft.com\/en-us\/sharepoint\/manage-lock-status\">learn.microsoft.com\/en-us\/sharepoint\/manage-lock-status<\/a>. Please note: The read-only notification remained visible until full mitigation   had been completed, however no archiving actions took place.<\/p>\n<p>  Information about our enforcement of policy changes for unlicensed OneDrive accounts:<br \/>  <a href=\"https:\/\/learn.microsoft.com\/en-us\/sharepoint\/unlicensed-onedrive-accounts\">learn.microsoft.com\/en-us\/sharepoint\/unlicensed-onedrive-accounts<\/a> <\/p>\n<p>  Final status: We&#8217;ve completed deploying the permanent fix to the affected infrastructure, and after a period of monitoring, we&#8217;ve determined impact is now resolved.<\/p>\n<p>  Scope of impact: A subset of users who had recently been configured in the unsupported scenario or who had recently been licensed may have been affected.<\/p>\n<p>  Start time: Monday, January 27, 2025, at 12:00 PM UTC<\/p>\n<p>  End time: Monday, March 3, 2025, at 8:09 AM UTC<\/p>\n<p>  Preliminary root cause: A recent policy enforcement rollout interacted negatively with a configuration leveraged by your organization. Specifically, this problem occurred when OneDrive for Business ownership was applied to a group or service account, which   is an unsupported scenario. Our efforts to address this impact introduced a secondary issue in which recently licensed users were registered as unlicensed users in our systems, which also resulted in read-only states for users.<\/p>\n<p>  Next steps:<br \/>  &#8211; We\u2019re reviewing our change management process to better understand how the impacting change was not detected in our testing cycle.<br \/>  &#8211; We\u2019re reviewing all related service telemetry as we work to produce a post-incident report.<\/p>\n<p>  We\u2019ll produce a preliminary post-incident report in two business days, and a final post-incident report in five business days.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u8aad\u307f\u53d6\u308a\u5c02\u7528\u306e\u72b6\u614b\u3067\u3042\u308b\u305f\u3081\u3001OneDrive for Business 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