{"id":10417,"date":"2025-03-11T10:00:53","date_gmt":"2025-03-11T01:00:53","guid":{"rendered":"https:\/\/m365jp.net\/?p=10417"},"modified":"2025-03-11T10:01:22","modified_gmt":"2025-03-11T01:01:22","slug":"servicedegradation-it1023316-microsoft-intune-admins-may-see-an-error-when-accessing-the-cloud-policies-page-in-the-microsoft-intune-admin-center-9","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-11-servicedegradation-it1023316-microsoft-intune-admins-may-see-an-error-when-accessing-the-cloud-policies-page-in-the-microsoft-intune-admin-center-9","title":{"rendered":"[serviceDegradation] IT1023316 | Microsoft Intune | Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center"},"content":{"rendered":"
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IT1023316 | Microsoft Intune | Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/11\/2025 00:03:58<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/04\/2025 19:06:05<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center<\/p>\n

User impact: Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center.<\/p>\n

More info: Affected admins receive the follwing error message when accessing the Cloud Policies page: “Couldn’t retrieve data for ‘OfficeSettingsContainer’. Use ‘00000000-0000-0000-0000-000000000000’ to report this issue to Microsoft.”<\/p>\n

The error doesn\u2019t prevent admins from accessing the page and they can still leverage all the functions on the Cloud Policies page as expected.<\/p>\n

Current status: Our investigation has determined that a recent configuration change to the component of infrastructure responsible for facilitating access to the Cloud Policies page introduced a logic error that’s preventing the page from loading correctly, leading to impact. We’ve developed and begun deployment of a fix to correct this error, and we’re aiming to provide a timeline for full deployment and remediation in our next scheduled communications update.<\/p>\n

Scope of impact: Any admin attempting to access the Cloud Policies page in the Microsoft Intune admin center is impacted.<\/p>\n

Root cause: A recent configuration change to the component of infrastructure responsible for facilitating access to the Cloud Policies page introduced a logic error that’s preventing the page from loading correctly, leading to impact.<\/p>\n

Next update by: Friday, March 14, 2025, at 1:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001\u7ba1\u7406\u8005\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e [\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc] \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306f\u3001\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u3001\u6b21\u306e\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308a\u307e\u3059: “‘OfficeSettingsContainer’ \u306e\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u300c00000000-0000-0000-0000-0000000000000000\u300d\u3092\u4f7f\u7528\u3057\u3066\u3001\u3053\u306e\u554f\u984c\u3092\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306b\u5831\u544a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

\u3053\u306e\u30a8\u30e9\u30fc\u306b\u3088\u3063\u3066\u7ba1\u7406\u8005\u304c\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306e\u3092\u9632\u3050\u3053\u3068\u306f\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u30dd\u30ea\u30b7\u30fc\u30da\u30fc\u30b8\u306e\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u671f\u5f85\u3069\u304a\u308a\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: Microsoft \u306e\u8abf\u67fb\u3067\u306f\u3001\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30da\u30fc\u30b8\u304c\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u30ed\u30b8\u30c3\u30af \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a8\u30e9\u30fc\u3092\u4fee\u6b63\u3059\u308b\u305f\u3081\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u958b\u767a\u3057\u3001\u30c7\u30d7\u30ed\u30a4\u3092\u958b\u59cb\u3057\u3066\u304a\u308a\u3001\u6b21\u56de\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3055\u308c\u305f\u901a\u4fe1\u66f4\u65b0\u3067\u5b8c\u5168\u306a\u30c7\u30d7\u30ed\u30a4\u3068\u4fee\u5fa9\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e [\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc] \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0: \u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30ed\u30b8\u30c3\u30af \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u30da\u30fc\u30b8\u304c\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u305a\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u65b9\u6cd5: 2025\u5e743\u670814\u65e5(\u91d1)\u5348\u524d1\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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