{"id":10466,"date":"2025-03-14T10:00:51","date_gmt":"2025-03-14T01:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=10466"},"modified":"2025-03-14T10:06:23","modified_gmt":"2025-03-14T01:06:23","slug":"servicerestored-it1023316-microsoft-intune-admins-may-see-an-error-when-accessing-the-cloud-policies-page-in-the-microsoft-intune-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-03-14-servicerestored-it1023316-microsoft-intune-admins-may-see-an-error-when-accessing-the-cloud-policies-page-in-the-microsoft-intune-admin-center","title":{"rendered":"[serviceRestored] IT1023316 | Microsoft Intune | Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center"},"content":{"rendered":"
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IT1023316 | Microsoft Intune | Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may have seen an error when accessing the Cloud Policies page in the Microsoft Intune admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/14\/2025 00:09:03<\/td>\n<\/tr>\n
Start Time<\/th>\n02\/19\/2025 05:27:00<\/td>\n<\/tr>\n
End Time<\/th>\n03\/13\/2025 21:30:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may see an error when accessing the Cloud Policies page in the Microsoft Intune admin center<\/p>\n

User impact: Admins may have seen an error when accessing the Cloud Policies page in the Microsoft Intune admin center.<\/p>\n

More info: Affected admins received the following error message when they attempted to access the Cloud Policies page: “Couldn’t retrieve data for ‘OfficeSettingsContainer’. Use ‘00000000-0000-0000-0000-000000000000’ to report this issue to Microsoft.”<\/p>\n

The error didn\u2019t prevent admins from accessing the page and they could still have leveraged all the functions on the Cloud Policies page as expected.<\/p>\n

Final status: We’ve completed deploying a code fix and validated with internal testing that the impact is remediated.<\/p>\n

Scope of impact: Any admin that attempted to access the Cloud Policies page in the Microsoft Intune admin center may have been impacted.<\/p>\n

Start time: Wednesday, February 19, 2025, at 5:27 AM UTC<\/p>\n

End time: Thursday, March 13, 2025, at 9:30 PM UTC<\/p>\n

Root cause: A recent configuration change to the component of infrastructure responsible for facilitating access to the Cloud Policies page introduced a logic error that was preventing the page from loading correctly.<\/p>\n

Next steps:
– We’re further reviewing the recent configuration change to understand how the logic error was introduced, and to understand what prevented it from being detected in our update testing and validation procedures, which will allow us to prevent similar issues in future updates.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001\u7ba1\u7406\u8005\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e [\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc] \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306b\u30a8\u30e9\u30fc\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u305f\u7ba1\u7406\u8005\u304c [\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc] \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u6b21\u306e\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u307e\u3057\u305f: “‘OfficeSettingsContainer’ \u306e\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u300c00000000-0000-0000-0000-0000000000000000\u300d\u3092\u4f7f\u7528\u3057\u3066\u3001\u3053\u306e\u554f\u984c\u3092\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306b\u5831\u544a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

\u3053\u306e\u30a8\u30e9\u30fc\u306b\u3088\u3063\u3066\u7ba1\u7406\u8005\u304c\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306e\u3092\u9632\u3050\u3053\u3068\u306f\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u30dd\u30ea\u30b7\u30fc\u30da\u30fc\u30b8\u306e\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u671f\u5f85\u3069\u304a\u308a\u306b\u6d3b\u7528\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u30b3\u30fc\u30c9\u4fee\u6b63\u306e\u30c7\u30d7\u30ed\u30a4\u3092\u5b8c\u4e86\u3057\u3001\u5f71\u97ff\u304c\u4fee\u6b63\u3055\u308c\u305f\u3053\u3068\u3092\u5185\u90e8\u30c6\u30b9\u30c8\u3067\u691c\u8a3c\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Microsoft Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e [\u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc] \u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 2 \u6708 19 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u524d 5 \u6642 27 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 3 \u6708 13 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 30 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30af\u30e9\u30a6\u30c9 \u30dd\u30ea\u30b7\u30fc \u30da\u30fc\u30b8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30ed\u30b8\u30c3\u30af \u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u30da\u30fc\u30b8\u304c\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30ed\u30b8\u30c3\u30af\u30a8\u30e9\u30fc\u304c\u3069\u306e\u3088\u3046\u306b\u767a\u751f\u3057\u305f\u304b\u3092\u7406\u89e3\u3057\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306e\u30c6\u30b9\u30c8\u3068\u691c\u8a3c\u306e\u624b\u9806\u3067\u691c\u51fa\u3055\u308c\u306a\u304b\u3063\u305f\u7406\u7531\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u6700\u8fd1\u306e\u8a2d\u5b9a\u5909\u66f4\u3092\u3055\u3089\u306b\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4eca\u5f8c\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u540c\u69d8\u306e\u554f\u984c\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT1023316 | Microsoft Intune | Admins may see an error when accessing the Cloud Policies page in the Microsoft […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10466","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=10466"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/10466\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=10466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=10466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=10466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}